School-Family Mediation Support
Restoring trust and connection between families and schools
Emma is a qualified mediator with over 8 years’ experience working in Local Authority mediation, specialising in family mediation. She has supported countless families and schools to find common ground and move forward, even in highly complex situations. Our mediation service offers an impartial, supportive space to rebuild trust, particularly in scenarios involving behavioural concerns, special educational needs support, suspected neurodiversity, or ongoing conflict. We’ve assisted schools and families through some of the most challenging times, always with the aim of creating a happier and more stable school life for the child. Mediation provides a calm, neutral space for honest conversation, ensuring that both school staff and parents feel heard. It identifies shared goals and next steps, helps plan practical new strategies for the child, and rebuilds relationships so everyone can move forward.